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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Curly 4K

July 7, 2026

5  out of  5
rating by Curly 4K
"Had an issue understanding some of my coverages, Mike and the guys got me the answers and a great price thanks so much!!!"
We responded:
"We love to see reviews like yours, Curly! Our office is dedicated to making sure every detail makes sense, and it is wonderful to hear that Mike and the team provided the clear answers you needed along with excellent pricing. Thank you for taking the time to highlight the team's hard work!"
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Deanna Massie

June 26, 2026

5  out of  5
rating by Deanna Massie
"When I call in for questions and concerns, Michael is always attentive and prompt. I appreciate all the help I receive when I call in. Thank you guys"
We responded:
"Thank you, Deanna! I'm happy to know that our team has been attentive and prompt in addressing your questions and concerns. We appreciate your support and are always here to help. Don't hesitate to reach out if you need anything!"
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SHO TIME ROY

June 25, 2026

5  out of  5
rating by SHO TIME ROY
"Micheal is very professional and has a great level of mannerism, each time o have spoken with them."
We responded:
"Thank you! I'm glad to hear that our team's professionalism and mannerism have made a positive impression on you. We appreciate your feedback and are here to help if you need anything else!"
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CTC

June 25, 2026

5  out of  5
rating by CTC
"For new coverage or changes to existing coverage, The Jamie Schad Agency of State Farm Insurance, and more specifically Michael Williams Newell, provides 5-star service every time. Timely communication, attention to detail, and excellent customer service. I highly recommend!"
We responded:
"Thank you, CTC! I'm really happy to hear that our team has consistently provided you with excellent service. We strive to ensure timely communication and attention to detail for all your insurance needs. We appreciate your recommendation! Let us know if we can help with anything else!"
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Kelley Adams

June 23, 2026

5  out of  5
rating by Kelley Adams
"Great Service as always from Mike and Eduardo those guys are super chill and knowledgeable"
We responded:
"Kelley, thank you for taking the time to leave us a review! I'm happy to hear that Mike and Eduardo provided you with great service. They're both fantastic at what they do. Let us know if we can help with anything else!"
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P Theee Artease

June 17, 2026

5  out of  5
rating by P Theee Artease
"Great day! I had the pleasure of speaking with Michael, I needed assistance and had a lot of questions but he showed patience, professionalism and diary as he worked with me. Great service here."
We responded:
"Thank you, P Theee Artease! I'm happy to know you had a positive experience with our service and that your questions were handled with patience and professionalism. Feel free to reach out if you need anything else!"
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Michelle Celedonia

May 30, 2026

5  out of  5
rating by Michelle Celedonia
"Normally, I work with the fabulous Eduardo or Bruno, but this week I had the pleasure of working with Michael. Even though he is still training, he was patient and knowledgeable. If he didn’t know the answer, he called me back quickly with it. He handled my new car purchase perfectly. Great job, Michael! State Farm is lucky to have you."
We responded:
"Thank you, Michelle, for taking the time to leave us a review! I'm happy to hear that our team was able to assist you with your new purchase and that their patience and knowledge made a positive impression. We're proud to have such a dedicated team who are always ready to help. We appreciate your support!"
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Donald Hundley

May 27, 2026

5  out of  5
rating by Donald Hundley
"The customer service is good."
We responded:
"Hey Donald, thank you for the 5 stars! I'm happy to know you found our customer service to be good. We appreciate your support!"
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Africa Wilson

April 22, 2026

5  out of  5
rating by Africa Wilson
"We’ve had great experiences with Jamie & Eduardo at State Farm. Their team is always responsive, helpful, and makes everything easy to understand. We feel confident knowing we’re well covered. Highly recommend!"
We responded:
"Africa, thank you for sharing your positive experience! I'm happy to hear that we have been responsive and helpful. It's wonderful to know you feel confident with your coverage. We appreciate your recommendation and are here for any future needs!"
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Jonathan McIntyre

April 14, 2026

5  out of  5
rating by Jonathan McIntyre
"As always, great customer service & response"
We responded:
"Thank you, Jonathan! I'm happy to know you consistently experience excellent customer service with us. Your support means a lot. Let us know if there's anything else we can assist you with!"
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Frank Lunacek

April 7, 2026

5  out of  5
rating by Frank Lunacek
"Eduardo and Jamie have been great - answering questions about policies that we had. Very professional and knowledgeable - very fortunate to have these gentlemen as our State Farm Agents."
We responded:
"Thank you, Frank! I'm happy to hear that we could assist you with your policy questions. We appreciate your kind words and are grateful to have you as a valued customer. If you need anything else, feel free to reach out!"
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G Belen

April 6, 2026

5  out of  5
rating by G Belen
"I can always count on agent Eduardo Marques, he goes completely above and beyond. It is so nice to xperience pre-covid customer service again. He always looks for ways to help me save money, but at the same time is transparent about costs so I never experience sticker shock. His hands on help is the leading reason I stay with State Farm. Otherwise I would be switching."
We responded:
"Thank you, G Belen! I'm happy to hear about your positive experience with Eduardo. His dedication to providing exceptional service and transparency is truly valued in our office. We're grateful for your continued trust and support. If you need anything else, feel free to reach out!"
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Rhonda Whiteis

March 26, 2026

5  out of  5
rating by Rhonda Whiteis
"Jamie has been a great agent for us. Super knowledgeable, and kind. I highly recommend their office in Olney."
We responded:
"Thank you, Rhonda! I'm happy to know that you appreciate the knowledgeable and kind service from our office. Your recommendation means a lot to us. If you ever need anything, feel free to reach out!"
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rita kane

March 25, 2026

5  out of  5
rating by rita kane
"Always prompt and courteous service no matter when I contact them. Someone always answers the phone or calls back immediately"
We responded:
"Thank you, Rita! I'm happy to know you appreciate our prompt and courteous service. It's important to us that we are always available when you need us. Let us know if there's anything else we can do for you!"
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Sheshe Faxio

March 24, 2026

5  out of  5
rating by Sheshe Faxio
"Jamie and Eduardo are professional, knowledgeable and very easy to deal with. We recently switched insurance companies for our homeowners' and cars to SFarm based on excellent recommendations and reviews. We highly recommend their team!"
We responded:
"Thank you, Sheshe! I'm happy to hear that Eduardo provided professional and knowledgeable service. It's wonderful that you chose us for your insurance needs. We appreciate your recommendation and are here for any assistance you might need in the future. Thanks for choosing us!"
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Roy

March 23, 2026

5  out of  5
rating by Roy
"They are always attentive to detail and very prompt and friendly with their service."
We responded:
"Thank you, Roy! I'm glad to hear that you appreciate our attention to detail and prompt service. Your satisfaction is important to us, and we're happy to provide friendly assistance. Let us know if there's anything else we can do for you!"
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Scott Pruim

March 23, 2026

5  out of  5
rating by Scott Pruim
"As always an amazing experience. I’ve know Jamie for a long time and between him and his staff, especially Eduardo, consistently come through and provide exceptional help. Thanks!"
We responded:
"Thank you, Scott! Hey, Scott! I really appreciate you taking the time to share this and for your continued trust over the years. It means a lot to me that you’ve had such great experiences with our team, and I’m glad Eduardo has been able to provide the help you needed with your auto insurance. Thanks again for your support!"
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Kaveh Pahlevan

March 13, 2026

5  out of  5
rating by Kaveh Pahlevan
"Prompt. Professional. Helpful."
We responded:
"Thank you for your review! We appreciate your kind words and are glad to hear you found our team to be prompt, professional, and helpful. It means a lot to us, and we’re always here whenever you need assistance."
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Carl Jablonski

March 11, 2026

5  out of  5
rating by Carl Jablonski
"Jamie, Eduardo and the team are great. I feel like I have a comprehensive team that’s helped me put together a strong protection package for my entire family whenever I have questions or need a policy document delivered they’re on it whenever I have a question about a potential claim they’re very helpful."
We responded:
"Thank you so much, Carl, for your kind words! I truly appreciate you taking the time to share your experience. It means a lot to me and the team to know you feel supported and confident in the protection plan we’ve put together for your family. We always aim to be responsive and helpful, whether it’s getting documents to you quickly or answering questions along the way. Please don’t hesitate to reach out anytime! We’re always here for you!"
Profile photo of Amanda Beccaloni

Amanda Beccaloni

March 11, 2026

5  out of  5
rating by Amanda Beccaloni
"I have had such a great experience working with this insurance agent for the past 7 since years since I owned my home. As a first time female property owner, Jamie was so kind and sat down with me personally to explain my options for coverage and gave helpful recommendations. Him and his team have always been there for me when I need to add additional coverage for vehicles etc. I bundled all of my policies with them and was able to save and State Farm has also been there for me when I had claims with no penalties.
I am always trying to save money and even ran my policies through a system someone told me at work about to compare different rates and I was told I already have the best rates! The best rates, the best coverage with a reputable company, plus excellent service! How can you go wrong?! I highly recommend working with Jamie and his team for all of your insurance needs."
We responded:
"Amanda, thank you so much for this incredible review and for trusting me and my team over the years, it truly means a lot. I’m especially glad we were able to support you early on and help make the process clear and comfortable as a first-time homeowner. That’s always a priority for us.

It’s great to hear that bundling your policies has worked out well and that you’ve felt supported not just with coverage, but also when it matters most, during claims. We always want to be there for you every step of the way.

I also appreciate you sharing your experience with comparing rates. We work hard to provide the right balance of value, protection, and service, so it’s great to know that’s coming through.

Thank you again for your recommendation and continued trust. We’re always here whenever you need anything!"
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Suneel Kapur

March 11, 2026

5  out of  5
rating by Suneel Kapur
"Easy to reach. Top notch service. Very pleased."
We responded:
"Thank you for your review! I’m glad to hear you’ve found us easy to reach and that you’re pleased with the service. We truly appreciate your support and are always here whenever you need anything!"
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Christina Wang

March 10, 2026

5  out of  5
rating by Christina Wang
"Jamie has been absolutely wonderful to work with for both my auto, life insurance and home insurance! He is incredibly responsive, knowledgeable, and genuinely takes the time to explain everything so I always felt confident and comfortable in my decisions. What I appreciate most is how easy he makes the process! He is patient and I feel like he is always looking out for what’s best for his clients! Love working with Jamie, he has been my agent for 5 years!"
We responded:
"Christina, thank you so much for your kind words and for trusting me over the past five years, it truly means a lot. I’m so glad to hear that you’ve felt confident and comfortable in your decisions and that the process has been easy and straightforward for you. That’s always my goal.

I appreciate you recognizing the time and care we put into making sure everything is clearly explained and tailored to what’s best for you. It’s been a pleasure working with you, and I look forward to continuing to support you with your auto, home, and life insurance needs. Please don’t hesitate to reach out anytime!"
Profile photo of Jennifer Ferguson

Jennifer Ferguson

March 9, 2026

5  out of  5
rating by Jennifer Ferguson
"I have always received the most professional, efficient and courteous service from Jamie and Eduardo at State Farm Olney. They are both extremely knowledgeable, and I highly recommend them. They made the home and auto insurance process very easy. Thank you."
We responded:
"Jennifer, thank you so much for your kind review! I’m glad to hear that you’ve had such a positive experience with both myself and Eduardo. We always strive to provide professional, efficient, and courteous service, and it means a lot to know that came through in your experience.

I’m especially happy to hear that we were able to make your home and auto insurance process easy and straightforward. We truly appreciate your recommendation and are always here whenever you need anything!"
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kelsey Thompson

February 23, 2026

5  out of  5
rating by kelsey Thompson
"Always professional, hardworking and enjoy doing business with."
We responded:
"Thank you for trusting us with your business Kelsey!"
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Norm W.

February 20, 2026

5  out of  5
rating by Norm W.
"Eduardo was very friendly & provided the information I needed. He is also the person who help me, three years ago, transfer my home owner insurance policy from other company to State Farm. I highly recommend working with Eduardo."
We responded:
"Norm, thank you for trusting our agency with your insurance needs and for the kind words regarding Eduardo. Please let us know if there is anything we can do to help you in the future. "